Privacy Policy

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1. Introduction

iBeauty Expert is a mobile application designed to make booking beauty services simple, flexible, and organized.

With iBeauty Expert, you can:

• Book consultations and specialist visits
• Schedule beauty and grooming services
• Choose locations, dates, and available time slots
• Manage upcoming appointments
• Keep different types of bookings in one place
• Receive helpful reminders about your visits

The app helps you find the right specialist, pick a convenient time, and stay on top of your appointments — all in one place.

2. Information We Collect

We may collect the following types of information:

Personal Information:

• Phone number
• Email address
• Full name
• Date of birth
• Profile photo

Booking and Service Data:

• Appointment details (selected services, dates, times, locations, specialists)
• Booking history and visit status
• Feedback and complaint reports

Device and Technical Data:

• Device identifier
• Device model, operating system, and version
• App version and build number
• Timezone and locale settings
• Push notification tokens

Automatically Collected Data:

• App usage data (screen views, interaction events)
• Crash reports and diagnostic logs
• Session replay data (collected from a limited sample of sessions to help diagnose technical issues)

3. How We Use Your Information

Collected data is used to:

• Provide core booking and appointment functionality
• Send appointment reminders and status notifications
• Improve app quality and reliability
• Monitor and resolve technical issues
• Analyze usage patterns to enhance the user experience
• Handle complaints and support requests

4. Data Storage and Retention

All collected information is securely stored using our cloud infrastructure and trusted third-party services (see Section 5).

User data is retained for up to one year, after which it may be deleted or anonymized in accordance with internal data policies.

5. Data Sharing and Third-Party Services

We may share limited data with trusted third-party services that help maintain or improve the app, including:

• Firebase — push notifications and infrastructure
• Sentry — crash reporting, error tracking, and session replays
• Amplitude — usage analytics (data processed in the EU)
• ChottuLink — deep linking and referral functionality

These services may independently process data in accordance with their own privacy policies.

We do not sell your personal information to third parties.

6. User Rights

You may request to:

• Access or update your personal information
• Delete your account and associated data

To submit a request, please contact: a.koshsu@gmail.com

7. Children's Privacy

iBeauty Expert is intended for users aged 16 and older.

We do not knowingly collect personal information from children under 16.

8. Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

While no system is completely secure, we strive to use industry-standard practices to safeguard user information.

9. International Use

iBeauty Expert does not specifically target users in the European Union or California and thus is not subject to GDPR or CCPA.

However, privacy best practices are followed to ensure user data is handled responsibly.

10. Changes to This Policy

We may update this Privacy Policy periodically.

Any updates will be reflected in the "Effective Date" at the top of this page.

11. Contact

If you have any questions or requests related to this Privacy Policy, please contact:

Andrii Sushko
a.koshsu@gmail.com